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#NAMELY CUSTOMER SERVICE SOFTWARE#

However, in our evaluation system, we gave it to Namely due to its more advanced HR tools including compensation management and managed services (for payroll processing and benefits administration). There are even online onboarding and new hire reporting tools, including access to HR experts in case you need to get advice on compliance issues. Both have mobile apps (for iOS and Android) and a self-service portal for employees to view pay slips, request PTO, clock in/out, and check benefits. They both have an online employee database that syncs to other modules for payroll processing and benefits management. Best for HR Features & Employee Benefits: Namelyīoth providers offer great HR tools. Its completely customizable solutions are an excellent choice whether you have a new business that hasn’t invested in other HR solutions yet or you have a midsize business with a small HR team. If you prefer customizability over affordability, then choose Namely. The provider doesn’t have multiple plans instead, it offers an “HR Fundamentals” package as a starter tier to which you can add modules (such as payroll processing, benefits administration, and timekeeping). In addition, you have to pay setup fees in order to get Namely’s platform up and running-the amount of which wasn’t divulged by the representative. Comparing this with TriNet Zenefits, a business would need more than 83 employees signing up for the core plan to match Namely’s minimum contract requirement. However, the representative that I talked to informed me about Namely’s minimum contract amount ranging from $10,000 to $15,000, depending on what services you sign up for. You have to contact the provider to discuss your business’ requirements and request a custom quote. Pricing for Namely, on the other hand, isn’t its strongest point since it doesn’t publish its pricing online. However, you have to pay add-on fees if you want payroll processing, HR and payroll advisory services, and your own broker to manage employee benefits. TriNet Zenefits also has a reasonably priced basic tier, called Essentials ($10 per employee monthly), that provides you with core HR tools for managing employee data, electronic documents, hiring, onboarding, timekeeping, PTO, and benefits enrollments. Its transparent pricing, affordability, multiple plan options, and zero setup fees were rated favorably.

TriNet Zenefits came out on top for pricing based on our evaluation criteria.

Digital signatures and document management.

Year-end tax reporting (such as W-2s and 1099s).

Pay processing for employees and contractors.

Employee self-service and mobile apps (iOS and Android).

If your company has a one-man or a small HR team, then Namely can help with its managed services. Its base system comes with robust HR tools that allow you to manage employee performance. However, if you’re a midsize business owner who needs a highly customizable HR platform, then Namely is the better solution for you. Compared to Namely, its base plan costs only $10 per employee monthly and comes with essential HR tools that include employee data management, hiring and onboarding, time and scheduling, and PTO tracking. Takeaway: If you’re an SMB looking for affordable HR software, then you may want to consider TriNet Zenefits. * Namely doesn’t publish its fees on its website and are available only upon request.

TriNet Zenefits: Best for small and growing businesses that want an affordable, fully integrated platform with essential HR tools.

Namely: Best for midsize businesses wanting a fully customizable all-in-one solution with advanced HR features such as performance management and managed services.

On the other hand, TriNet Zenefits is a greater fit for small businesses, as its services are simpler and more affordable.īased on the providers’ strengths, we’ve determined their best-case scenarios: Plus, it also offers managed services, which lets it manage payroll and benefits administration for you.

#NAMELY CUSTOMER SERVICE SOFTWARE#

Namely’s customizable software and services are fit for bigger companies-you design a plan with only the solutions that your business needs. Both provide a mobile app and an HR portal to let staff access pay stubs, request paid time off (PTO), and view the information in their personnel records. Namely and TriNet Zenefits are both cloud-based human resources (HR) systems designed to help you manage employee data, benefits enrollment, and payroll.